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Ordering Process 

  - I want a new website - how does the ordering process work?
  - What if I have a website already and want a re-design?
  - What if I have a website already and only need maintenance?
  - Can I see my website as it is being designed?
  - What if I don't like the website?

Updates & Maintenance

  - How does the "updates and maintenance throughout the year" work?
  - Do you have a limit on the amount of updates you'll make?
  - How do I send updates for the website?
  - How soon will you have my website updated?

Website Design

  - What if I want a re-design of my website down the road?
  - Will I own the website?

Email / software

  - What software do you use to design and maintain the website?
  - Will you set up email and spam filtering for me?
  - How many email accounts can I have?

 


 

I want a new website - how does the ordering process work?

Let us know what you're looking for when you contact us.  We'll reply within one business day to discuss timelines, pricing, and how you want your website to look.  The next step for most clients is an informal meeting over lunch, or at your business location, to go over in more detail the logistics and the look and feel of the website.  After you are fully satisfied with the way your website looks, we'll take it live on the web!

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What if I have a website already and want a re-design?

We will gladly re-design your website for you.  No one should be left with an old and outdated website, especially in today's dynamic business world.  With our yearly packages, we'll not only provide a professional re-design of your website, but we'll also maintain it daily.

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What if I have a website already and only need maintenance?

No problem; we'll set up a custom contract to meet the needs of your business.  The quality and timeliness of our maintenance is unsurpassed!

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Can I see my website as it's being designed?

Of course!  We will provide a web address where you can view your website as it is being developed.  This gives you the opportunity to be as involved as you'd like in the design process. 

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What if I don't like the website?

If you don't like what you see, we'll scrap the whole thing and start over.  We aren't satisfied until you are satisfied. 

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How does the "updates and maintenance throughout the year" work?

Your business is always expanding, changing, and adjusting, so why shouldn't your website?  We provide daily support and maintenance to your website so that it's always up-to-date.  You simply need to send a quick email or give us a call with whatever you'd like changed, and we'll have it completed within one business day.  It's that simple!

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Do you have a limit on the amount of updates you'll make?

There is no firm limit.  The needs of each client are determined individually and maintenance contracts developed accordingly. 

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How do I send updates for the website?

We will provide you with appropriate contact information to send the updates. We will have open lines of communication.

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How soon will you have my website updated?

99% of the time your website will be updated the same day you send us the update.  We guarantee it will be completed within one business day.

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What if I want a re-design of my website down the road?

Each time you renew your yearly contract, you will have the opportunity for your website to be re-designed if you want a fresh look.  This ensures you will  always have a modern and professional looking website.  As technology improves, so will your presence on the web!

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Will I own the website?

Yes.  The website, verbiage, email, graphics, and domain name will all be owned by you and your company.

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What software do you use to design and maintain the website?

We use Adobe Creative Cloud products.

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Will you set up email and spam filtering for me?

You bet!  All you need to do is tell us what you'd like your email address to be, and we'll set it all up.  We'll even guide you through getting the accounts established on your computer.  Additionally, we'll set up SpamAssassin software to filter out unwanted spam from your inbox.

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How many email accounts can I have?

You can have an unlimited number of email accounts.

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If you have more questions,
please don't hesitate to contact us.

 

 
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